[ncc-services-wg] ops help at RIPE meetings
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Piotr Strzyzewski
Piotr.Strzyzewski at polsl.pl
Tue Oct 16 22:21:24 CEST 2012
On Tue, Oct 16, 2012 at 08:00:43PM +0100, Jim Reid wrote: > On 16 Oct 2012, at 18:57, Randy Bush wrote: > >>> We noticed that attendees seemed reluctant to report issues to the >>> RIPE NCC operations team during the RIPE meeting >> >> there is no visible clue on how to do this. e.g. no ops help desk or >> 'get tech help' signage pointing to the noc. > > Randy, I'm surprised you think such signage or clue is needed because the Randy is right. I was also affected by the problem, but I was sure that this is either my problem or a broken AP (since I noticed the problem in only one location - the nearby of the NCC desk). Nice info on the flipchart in the lobby about problems (and possibly about searching for a affected people) could help. > meeting bumf clearly says how to spot the NCC's ops people. It's usually > mentioned in the opening plenary too. Piotr -- gucio -> Piotr Strzyżewski E-mail: Piotr.Strzyzewski at polsl.pl
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