<div dir="ltr">Blocking abusive users of the abuse contact address is common practice as they essentially prevent effective and timely reaction to the actual abuse cases. <br clear="all"><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><span lang="EN-US">-- <br>Volker A. Greimann<br>General Counsel and Policy Manager<br><b>KEY-SYSTEMS GMBH</b><br><br>T: +49 6894 9396901<br>M: +49 6894 9396851<br>F: +49 6894 9396851<br>W: </span><a href="http://www.key-systems.net/" style="color:rgb(17,85,204)" target="_blank"><span lang="EN-US">www.key-systems.net</span></a><span lang="EN-US"><br><br>Key-Systems GmbH is a company registered at the local court of Saarbruecken, Germany with the registration no. HR B 18835<br>CEO: Oliver Fries and Robert Birkner<br><br>Part of the CentralNic Group PLC (LON: CNIC) a company registered in England and Wales with company number 8576358.<br><br></span><span style="font-family:Roboto,sans-serif;font-size:14px;white-space:pre-wrap;background-color:rgb(248,249,250)">This email and any files transmitted are confidential and intended only for the person(s) directly addressed. If you are not the intended recipient, any use, copying, transmission, distribution, or other forms of dissemination is strictly prohibited. If you have received this email in error, please notify the sender immediately and permanently delete this email with any files that may be attached.</span></div></div></div></div></div><br></div></div><div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br>
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</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1" height="1"></a></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Feb 18, 2021 at 9:08 PM JORDI PALET MARTINEZ via anti-abuse-wg <<a href="mailto:anti-abuse-wg@ripe.net">anti-abuse-wg@ripe.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">The policy proposal was precisely suggesting XARF, not enforcing it.<br>
<br>
It is the smarter and cheaper way to resolve the problem for everyone.<br>
<br>
I usually send (automated) in order of 1.000-1.500 abuse reports per day. It will be impossible to handle even just 1% if I need to fill-in forms. I'm sure I'm not alone on that.<br>
<br>
If you want to keep the forms, they can still exist, just provide the XARF for automatically filling the form.<br>
<br>
There is no way to assume that victims must pay for the cost of abuse reporting. We will need to scale this to governments and consumer associations at some point. I will much prefer that the technical community is able to avoid that and resolve in a smarter way.<br>
<br>
Regards,<br>
Jordi<br>
@jordipalet<br>
<br>
<br>
<br>
El 18/2/21 21:01, "anti-abuse-wg en nombre de John Levine" <<a href="mailto:anti-abuse-wg-bounces@ripe.net" target="_blank">anti-abuse-wg-bounces@ripe.net</a> en nombre de <a href="mailto:johnl@taugh.com" target="_blank">johnl@taugh.com</a>> escribió:<br>
<br>
In article <<a href="mailto:DB8PR09MB3324537F4168BEA955A0AB07CD859@DB8PR09MB3324.eurprd09.prod.outlook.com" target="_blank">DB8PR09MB3324537F4168BEA955A0AB07CD859@DB8PR09MB3324.eurprd09.prod.outlook.com</a>> you write:<br>
>Abuse reports are a nuisance � anyone who thinks otherwise needs to get their head examined.<br>
<br>
Of course they are. But abuse from your customers is a nuisance, too, and if you have any sense<br>
you will welcome reports about it so you can fix the problem before everyone else blocks you in<br>
self-defense.<br>
<br>
>However a lot of us will deal with abuse reports, but will not put up<br>
with people telling us how we should receive them.<br>
<br>
There are standard ways to send abuse reports, like ARF defined in RFC<br>
5965 and IODEF defined in RFC 7970. Smart people realize that when we<br>
send you an abuse report, we are doing it for your benefit, and you<br>
will accept them.<br>
<br>
Report web forms are out of the question because they do not scale. I<br>
send about a hundred abuse reports a day about spam received from all<br>
over the Internet, and I have no interest in using your form or anyone<br>
else's to make a manual special case for under 1% of my reports.<br>
<br>
R's,<br>
John<br>
<br>
<br>
<br>
<br>
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</blockquote></div>