<html><head></head><body data-blackberry-caret-color="#00a8df" style="background-color: rgb(255, 255, 255); line-height: initial;"><div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);">The problem is, as an organisation, to set up this process will incur a cost and will require additional FTEs so that other services aren't impacted. I am not saying ‎this can't be done on the side, I am just saying I know how things work and what would end up happening under the current processes and workload. It's easier to just remove the entries from the discuss list and if the LIR contacts to ask what is going on, the person answering the call can explain. This is more of a short term project and would never justify additional FTEs and no argument can be made for them. </div> <div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);"><br name="BB10" caretmarkerset="INVALID" class="markedForCaretMarkerRemoval"></div> <div style="font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);">Sent from my BlackBerry 10 smartphone.</div> <table width="100%" style="background-color:white;border-spacing:0px;"> <tbody><tr><td colspan="2" style="font-size: initial; text-align: initial; background-color: rgb(255, 255, 255);"> <div id="_persistentHeader" style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in; font-family: Tahoma, 'BB Alpha Sans', 'Slate Pro'; font-size: 10pt;"> <div><b>From: </b>William Weber</div><div><b>Sent: </b>Friday, 13 June 2014 15:59</div><div><b>To: </b>members-discuss@ripe.net</div><div><b>Subject: </b>Re: [members-discuss] remove automated ticket system reply from member discussion list</div></div></td></tr></tbody></table><div style="border-style: solid none none; border-top-color: rgb(186, 188, 209); border-top-width: 1pt; font-size: initial; text-align: initial; background-color: rgb(255, 255, 255);"></div><br><div id="_originalContent" style=""><meta http-equiv="Content-Type" content="text/html charset=windows-1252">With/For the money we pay RIPE should simply take that few minutes and do something. Unsubscribing works of course also but someone should probably inform them in some way why/that it happened.<div><br><div> <div><div apple-content-edited="true"><span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px; "><span class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>--</div><div>William Weber | RIPE: WW | LIR: at.edisgmbh</div><div><a href="mailto:william@edisglobal.com">william@edisglobal.com</a> | <a href="mailto:william@edis.at">william@edis.at</a> | <a href="http://edis.at/">http://edis.at</a> | <a href="http://as57169.net/">http://as57169.net</a></div><div>EDIS GmbH (AS57169) NOC</div><div>Graz, Austria</div><div><br></div></div></span></span></div></div><br class="Apple-interchange-newline"> </div> <br><div><div>Am 13.06.2014 um 14:54 schrieb Fahad AlShirawi <<a href="mailto:fahad@gccix.net">fahad@gccix.net</a>>:</div><br class="Apple-interchange-newline"><blockquote type="cite">Calling is effort and time. I propose unsubscribing. But not black listing. People learn and can change. <br><br><br>Sent from my BlackBerry 10 smartphone.<br> Original Message <br>From: Lu Heng<br>Sent: Friday, 13 June 2014 15:53<br>To: Andrea Cocito<br>Cc: Andrei; <a href="mailto:members-discuss@ripe.net">members-discuss@ripe.net</a><br>Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list<br><br>Hi<br><br>I believe that is a little bit too extreme in action...maybe Ripe NCC<br>can spend few hours just to call few of them ask them to correct the<br>problem...I mean end of the day it was only few of them and you can<br>find out who they are by simply reply to this list:)<br><br>On Fri, Jun 13, 2014 at 2:50 PM, Andrea Cocito <<a href="mailto:andrea.cocito@ifom.eu">andrea.cocito@ifom.eu</a>> wrote:<br><blockquote type="cite">Hi,<br><br>I think that RIPE should unsubscribe those folks from the list for several reasons:<br>1. RFC 3834 explicitly says that vacation programs should not reply unless the "on vacation" address is explicitly in the To: or cc: headers. So each vacation program autoresponding to this list (or to the sender of messages) is wrong, and lame.<br>2. Any automated reply (away messages, delivery errors, ticket confirmations) should go to the Return-Path address, as requested per RFC 2821; sending automated replies to and address stolen in the "From:" header or in the To:/cc: headers is wrong, and lame.<br>3. Subscribing any kind of robot to this list means that you do not understand what this list is, and this is wrong, and lame.<br><br>RIPE folks: please, do unsubscribe from this list ANYTHING that sends automated replies, and blacklist them forever. Thanks.<br><br>A.<br><br><br>On Jun 13, 2014, at 2:30 PM, Dominik Nowacki <<a href="mailto:dominik@clouvider.co.uk">dominik@clouvider.co.uk</a>> wrote:<br><br><blockquote type="cite">Couldn’t RIPE potentially filter those automated responses out basing on subject?<br><br>With Kind Regards,<br>Dominik Nowacki<br><br>Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify <a href="mailto:abuse@clouvider.net">abuse@clouvider.net</a> of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.<br><br>From: Dominik Nowacki<br>Sent: 13 June 2014 13:29<br>To: 'Andrei'; <a href="mailto:members-discuss@ripe.net">members-discuss@ripe.net</a><br>Subject: RE: [members-discuss] remove automated ticket system reply from member discussion list<br><br>+1. That’s one of the reasons why I’m reluctant to respond in RIPE mailing list…<br><br>With Kind Regards,<br>Dominik Nowacki<br><br>Clouvider Limited is a limited company registered in England and Wales. Registered number: 08750969. Registered office: 88 Wood Street, London, United Kingdom, EC2V 7RS. Please note that Clouvider Limited may monitor email traffic data and also the content of email for the purposes of security and staff training. This message contains confidential information and is intended only for the intended recipient. If you do not believe you are the intended recipient you should not disseminate, distribute or copy this e-mail. Please notify <a href="mailto:abuse@clouvider.net">abuse@clouvider.net</a> of this e-mail immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Clouvider Limited nor any of its employees therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.<br><br>From: <a href="mailto:members-discuss-bounces@ripe.net">members-discuss-bounces@ripe.net</a> [<a href="mailto:members-discuss-bounces@ripe.net">mailto:members-discuss-bounces@ripe.net</a>] On Behalf Of Andrei<br>Sent: 13 June 2014 13:27<br>To: <a href="mailto:members-discuss@ripe.net">members-discuss@ripe.net</a><br>Subject: Re: [members-discuss] remove automated ticket system reply from member discussion list<br><br>I 100% support this proposal.<br><br><br>On Fri, Jun 13, 2014 at 2:23 PM, Lu Heng <<a href="mailto:h.lu@anytimechinese.com">h.lu@anytimechinese.com</a>> wrote:<br>Dear Colleagues:<br><br>I understand some large cooperation might need ticket system to sort<br>out their Emails, but it is really getting annoying every time you<br>reply to the member mailing list you get 4-5 none-human responds.<br><br>Should we contact these organizations and ask them to put a real human<br>Email for this list?<br><br>--<br>--<br>Kind regards.<br>Lu<br><br>This transmission is intended solely for the addressee(s) shown above.<br>It may contain information that is privileged, confidential or<br>otherwise protected from disclosure. Any review, dissemination or use<br>of this transmission or its contents by persons other than the<br>intended addressee(s) is strictly prohibited. If you have received<br>this transmission in error, please notify this office immediately and<br>e-mail the original at the sender's address above by replying to this<br>message and including the text of the transmission received.<br><br>----<br>If you don't want to receive emails from the RIPE NCC members-discuss<br>mailing list, please log in to your LIR Portal account and go to the general page:<br><a href="https://lirportal.ripe.net/general/">https://lirportal.ripe.net/general/</a><br><br>Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.<br><br><br><br>--<br>Andrei Kushnireuski<br>Alfa Telecom s.r.o.<br>REGID: cz.alfatelecom<br>nic-hdl: AK1065-RIPE<br>phone: +420226020360<br>----<br>If you don't want to receive emails from the RIPE NCC members-discuss<br>mailing list, please log in to your LIR Portal account and go to the general page:<br>https://lirportal.ripe.net/general/<br><br>Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.<br></blockquote><br><br>----<br>If you don't want to receive emails from the RIPE NCC members-discuss<br>mailing list, please log in to your LIR Portal account and go to the general page:<br><a href="https://lirportal.ripe.net/general/">https://lirportal.ripe.net/general/</a><br><br>Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.<br></blockquote><br><br><br>-- <br>--<br>Kind regards.<br>Lu<br><br>This transmission is intended solely for the addressee(s) shown above.<br>It may contain information that is privileged, confidential or<br>otherwise protected from disclosure. Any review, dissemination or use<br>of this transmission or its contents by persons other than the<br>intended addressee(s) is strictly prohibited. If you have received<br>this transmission in error, please notify this office immediately and<br>e-mail the original at the sender's address above by replying to this<br>message and including the text of the transmission received.<br><br>----<br>If you don't want to receive emails from the RIPE NCC members-discuss<br>mailing list, please log in to your LIR Portal account and go to the general page:<br><a href="https://lirportal.ripe.net/general/">https://lirportal.ripe.net/general/</a><br><br>Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.<br><br>----<br>If you don't want to receive emails from the RIPE NCC members-discuss<br>mailing list, please log in to your LIR Portal account and go to the general page:<br>https://lirportal.ripe.net/general/<br><br>Click on "Edit my LIR details", under "Subscribed Mailing Lists". From here, you can add or remove addresses.</blockquote></div><br></div><br></div></body></html>