<div dir="ltr">Concurred, I find these annoying at best and see little use in them. </div> <div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, 28 Mar 2023 at 21:44, Clement Cavadore <<a href="mailto:ccavadore@vedege.net">ccavadore@vedege.net</a>> wrote: </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex">Dear RIPE NCC, I would like to see you implement an opt out regarding the survey email after each NCC ticket closure. I think I am not the only one to be tired having to rate basically *ANY* customer service interaction I have to deal with: That kind of survey is, in my humble opinion, a poor way to give metrics to customer support's staff management, and even worse: You tend not to answer when the reply could be "it's fine, thanks", and to answer (and give bad feedback) when it was bad. Could you find any alternate methods (such as maybe an optionnal satisfaction survey prior each GM, for example) rather than this kind of survey ? Thanks ! -- Clément Cavadore _______________________________________________ members-discuss mailing list <a href="mailto:members-discuss@ripe.net" target="_blank">members-discuss@ripe.net</a> <a href='https://e.as207960.net/w4bdyj/c0TpU4BN' rel="noreferrer" target="_blank">https://lists.ripe.net/mailman/listinfo/members-discuss</a> Unsubscribe: <a href='https://e.as207960.net/w4bdyj/tWhb6Utc' rel="noreferrer" target="_blank">https://lists.ripe.net/mailman/options/members-discuss/q%40as207960.net</a> </blockquote></div> <img src='https://e.as207960.net/img/w4bdyj/NvYi2MgJUBfi' alt=''>