Dear Johan

I tried few usb cables as well, though there is little chance they are all faulty.
Yes, please proceed.
Probe ID is 24869

Yours,
M.

Johan ter Beest  wrote:
>                               Hi,
>     
    
>     On 19/07/2017 09:45, M. Tajbakhsh      wrote:
>         >       Dear      Colleagues,
>       
>       Hope you are doing well.
>       
>       I recently faced an issue with one of the old probes (been online      for 2 years).
>       It shows symptoms of a corrupted file system, but solution(s)      provided on this page doesn't seem to be fixing it.
>       
>       https://atlas.ripe.net/docs/troubleshoot-probe-issues/
>       
>       I have tried formatting the usb flash memory, as well as trying a      brand new one. Also changed power adapter.
>         If you have tried replacing both the flash drive and the power    adapter then the only other thing to try is changing the USB cable.
    
    It's possible the probe is truly broken though in which case we can    send you a new one. If you can send me the probe ID, I can check in    our system if we see any signs of life.